Check Point Advisories

ManageEngine ServiceDesk FileDownload.jsp fName Directory Traversal

Check Point Reference: CPAI-2016-0001
Date Published: 3 Jan 2016
Severity: High
Last Updated: Wednesday 13 January, 2016
Source: ManageEngine SD-60283
Protection Provided by:

Security Gateway
R81, R80, R77, R75
Who is Vulnerable? ManageEngine ServiceDesk Plus 9.1 build 9110 and prior
Vulnerability Description A directory traversal vulnerability has been reported in ManageEngine ServiceDesk. The vulnerability is due to the software incorrectly validating the "fName" parameter when handling requests sent to FileDownload.jsp. A remote unauthenticated attacker can exploit this vulnerability by sending a malicious request to the vulnerable server. Successful exploitation results in arbitrary file download from the target server.

Protection Overview

This protection will detect and block attempts to exploit this vulnerability.

In order for the protection to be activated, update your Security Gateway product to the latest IPS update. For information on how to update IPS, go to SBP-2006-05, click on Protection tab and select the version of your choice.

Security Gateway R80 / R77 / R75

  1. In the IPS tab, click Protections and find the ManageEngine ServiceDesk FileDownload.jsp fName Directory Traversal protection using the Search tool and Edit the protection's settings.
  2. Install policy on all Security Gateways.

This protection's log will contain the following information:

Attack Name:  Web Server Enforcement Violation.
Attack Information:  ManageEngine ServiceDesk FileDownload.jsp fName Directory Traversal

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