Home Page | Skip to Navigation | Skip to Content | Skip to Search | Skip to Footer

Installing Service Contract Files on SmartCenter Server

The following section covers obtaining and installing the contract file for SmartCenter server:

On a Windows Platform
When upgrading SmartCenter server, the upgrade process checks to see whether a contract file is already present on the server. If not, the main options for obtaining a contract are displayed:

You can:

  • Download a contracts file from the User Center
    If you have Internet access and a valid user account, you may download a contract file directly from the User Center. The contract file obtained through the user center contains contract information for all of your accounts at the User Center. The contract file obtained through the user center conforms with the terms of your licensing agreements.
  1. Click Next.
  2. Enter your User Account credentials.

If the connection succeeds but the downloaded contract file does not cover the SmartCenter server, a message informs you that the SmartCenter server is not eligible for upgrade.

However, the absence of a valid contract file will not prevent the upgrade from taking place. Once the upgrade is complete, contact your local support provider to obtain a valid contract.

  • Import a local contract file
    If the server being upgraded does not have Internet access, then:
  1. On a machine with Internet access, browse to: https://usercenter.checkpoint.com/usercenter/index.jsp
  2. Log in to the User Center
  3. Browse to Support
  4. On the Additional Services , in the Service Contract File Download section, click Download Now:

  1. Transfer the downloaded file to the management server. After selecting Import a local contracts file, you can then browse to the location where you stored the contract file:

If the contract file does not cover the SmartCenter server, a message informs you that the SmartCenter server is not eligible for upgrade. However, the absence of a valid contract file will not prevent the upgrade from taking place. Once the upgrade is complete, contact your local support provider to obtain a valid contract.

  1. Click Next to continue with the upgrade process
  • Continue without contract information
    Select this option if you intend to obtain and install a valid contract file at a later date