World-Class Center Assembled
to Meet Local Support Needs in Europe
Check Point Experience - PRAGUE, Czech
Republic - June 7, 2004 - Check Point Software Technologies
Ltd. (NASDAQ: CHKP), the worldwide leader in securing the Internet,
today announced that it is creating a dedicated Technical Assistance
Center for its European partners and customers to best meet their
local support requirements.
Available to European Certified Support Partners and customers
during their prime time hours, Check Point Technical Services is
well-equipped to meet the needs of its European partners and customers
for world-class security. With hundreds of engineers in all of its
Technical Assistance Centers, Check Point quickly responds to all
business-critical questions -- 24 hours a day, 7 days a week, 365
days a year.
Check Point Technical Services provides flexibility that allows
partners and customers to select the right support options, including
a combination of the following:
- Direct access to experts is
provided through multi-language telephone, Web and e-mail support.
- A commitment to response times
ensures that issues will be assigned to an agent within a specified
time frame based on severity of the issue.
- Regular updates provide critical
information, such as service packs, updates available for download,
and the latest security alerts.
- Account coordinators help
oversee and coordinate customer support needs.
- SecureKnowledge(SM), a self-service,
on-line database of technical information, enables partners and
customers to independently diagnose and solve installation, configuration,
and upgrade problems.
"The largest companies and organizations rely on Check Point
for continuous and up-to-date security," said Marius Nacht,
senior vice president of Check Point Software Technologies. "World-class
technical services support is an important component of our strong
and lasting relationship with our partners and customers. The localization
and expansion of our technical services team reinforces our commitment
to providing industry-leading intelligent security for our customers
globally."
Check Point technical services are currently available in all European
countries from our worldwide Technical Assistance Centers. In order
to learn more about how to enjoy the benefits available from the
dedicated European technical services team, please contact your
local Check Point office.
About Check Point Software
Check Point Software Technologies is the worldwide leader in securing
the Internet. It is the confirmed market leader of both the worldwide
VPN and firewall markets. Through its Next Generation product line,
the company delivers a broad range of Perimeter, Internal and Web
security solutions that protect business communications and resources
for corporate networks and applications, remote employees, branch
offices and partner extranets. Extending the power of the Check
Point solution is its Open Platform for Security (OPSEC), the industry's
framework and alliance for integration and interoperability with
"best-of-breed" solutions from over 350 leading companies.
Check Point solutions are sold, integrated and serviced by a network
of more than 2,300 Check Point partners in 92 countries. For more
information, please call us at (800) 429-4391 or (650) 628-2000,
or visit us on the Web at http://www.checkpoint.com
or at http://www.opsec.com.
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©2004 Check Point Software Technologies Ltd.
All rights reserved.
Check Point, Application Intelligence, Check Point Express, the
Check Point logo, ClusterXL, ConnectControl, Connectra, FireWall-1,
FireWall-1 GX, FireWall-1 SecureServer, FireWall-1 XL, FloodGate-1,
INSPECT, INSPECT XL, InterSpect, IQ Engine, Open Security Extension,
OPSEC, Provider-1, Safe@Office, SecureKnowledge, SecurePlatform,
SecureXL, SiteManager-1, SmartCenter, SmartCenter Pro, SmartDashboard,
SmartDefense, SmartLSM, SmartMap, SmartUpdate, SmartView, SmartView
Monitor, SmartView Reporter, SmartView Status, SmartViewTracker,
SSL Network Extender, UAM, User-to-Address Mapping, UserAuthority,
VPN-1, VPN-1 Accelerator Card, VPN-1 Edge, VPN-1 Pro, VPN-1 SecureClient,
VPN-1 SecuRemote, VPN-1 SecureServer, VPN-1 VSX, Web Intelligence,
TrueVector, ZoneAlarm, Zone Alarm Pro, Zone Labs, the Zone Labs
logo, AlertAdvisor, Cooperative Enforcement, IMsecure, Policy Lifecycle
Management, Zone Labs Integrity and Smarter Security are trademarks
or registered trademarks of Check Point Software Technologies Ltd.
or its affiliates. All other product names mentioned herein are
trademarks or registered trademarks of their respective owners.
The products described in this document are protected by U.S. Patent
No. 5,606,668, 5,835,726 and 6,496,935 and may be protected by other
U.S. Patents, foreign patents, or pending applications.
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