ZoneAlarm Internet Security Suite Small Business Edition

System Requirements

Listed below are the complete system requirements, email protocols, and IM clients supported by ZoneAlarm software products.

System Requirements:

• Supported Protocols for Email Protection
• Support Browsers
• Compatible IM Clients
• Operating Systems Support
• FAQ for ZoneAlarm End-of-Life Policy

Supported Protocols for Email Protection

• POP3 (Incoming only) — available in all ZoneAlarm products
• SMTP (Outgoing only) — available in all ZoneAlarm products except free ZoneAlarm
• HTTP (Junk email filtering in conjunction with Outlook or Outlook Express) — available in ZoneAlarm Internet Security Suite only
• IMAP4 (Incoming only) - IMAP4 is not supported for virus scanning of email. — available only with ZoneAlarm Antivirus and ZoneAlarm Internet Security Suite

Support Browsers

• Internet Explorer 5.5, 6.0 SP1, 6.0 SP2 7.0 SP2
• Netscape Navigator 7.2, 8.0 Beta
• FireFox 1.00 and higher
• MSN Explorer 6.0 and higher
• AOL 9.0

Compatible IM Clients

• MSN 6.2.0205 and higher
• Windows Messenger 4.7.0.2009 and higher
• Yahoo! IM 5.5.1226 and higher
• Yahoo! Japan IM* 5.1.0.1095 and higher
• AOL IM 5.2.3292 and higher
• ICQ Pro 2003b and higher
• ICQ Lite 5.0 and higher
• Trillian (/MSN/YIM/AIM/ICQ) 0.74i and higher
• Trillian Pro (/MSN/YIM/AIM/ICQ) 1.0 and higher
• GAIM (/MSN/YIM/AIM/ICQ) 0.74 and higher
• Miranda (MSN/YIM/ICQ) 0.3.2 and higher

* - Japan Yahoo IM does not work with non-Japan Yahoo's ID because it uses a different process: "YPagerJ.exe"

Operating Systems Support

It is ZoneAlarm's policy to extend protection to customers of all Microsoft Windows operating systems as long as the following conditions apply:

1. The operating system itself is still supported by its creating company (Microsoft) with automatic and proactive security updates to protect customers against the latest security vulnerabilities.
2. The operating system can technically support the ZoneAlarm software without negatively effecting the users security.

When these above criteria are not met, we will, at the sole discretion of Check Point Software Technologies, discontinue support of the operating system. We will make every attempt to give prior notice to customers before discontinuing support for an operating system.

Current Operating System Support Information:

Operating System	ZoneAlarm End-of-Life Status
Windows Vista	Supported Our most popular products, ZoneAlarm Internet Security Suite, ZoneAlarm Antivirus, and ZoneAlarm (free firewall), run on the Windows Vista operating system. Our newest addition to the ZoneAlarm family, the ZoneAlarm Secure Wireless Router, also works with Vista. Some other ZoneAlarm products, like ZoneAlarm Pro, are not currently available for Vista. Due to the different needs and functionality of the Vista operating system, some features and functionality on 2000/XP may differ on Vista.
Windows XP	Supported All currently shipping ZoneAlarm products will run without limitation on the Windows XP operating system.
Windows 2000	Supported All currently shipping ZoneAlarm products will run without limitation on the Windows 2000 operating system.
Windows 98se/ME	Support Discontinued On July 11, 2006, Microsoft will end support for Windows 98, 98SE and Me, which will have the resulting effect of making these operating systems less secure (http://www.microsoft.com/windows/ support/endofsupport.mspx). Windows 98/Me are older operating systems, and therefore inherently more vulnerable to attacks than newer operating systems. Now that Microsoft will no longer provide security updates to this operating system it will become increasingly prone to security vulnerabilities. Accordingly, Check Point will cease to support Windows 98/98SE/Me with the introduction of our version 6.5 ZoneAlarm family of products including ZoneAlarm® Internet Security Suite, ZoneAlarm® Pro, ZoneAlarm® Antivirus, ZoneAlarm® Anti-Spyware, and ZoneAlarm®. Note about pre-6.5 products: Pre-6.5 products will continue to run on the Windows 98/98SE/Me operating system. However, there are a few new and advanced protection features in ZoneAlarm products that will not run due to technical limitations of this operating system. ZoneAlarm strongly recommends upgrading to a supported and current version of the Windows operating system. ZoneAlarm may end services to pre-6.5 products at any time.

* - Windows 95 is no longer supported

FAQ for ZoneAlarm End-of-Life Policy

Why does ZoneAlarm have a policy to end support for operating systems?

This policy is in place for several reasons:

1. Older operating systems, even when still supported by the creating company, often have technical limitations that make it impossible to properly protect our customers using new and advanced ZoneAlarm technology.
2. When the creating company stops fixing the new "holes" discovered by hackers in its operating system, customers are much more vulnerable to attack.
3. ZoneAlarm strongly encourages its customers to adhere to a "best practices" approach to security, where each best practice that's upheld makes the customer much less likely to fall victim to attack; and every best practice ignored makes the customer much more vulnerable. Keeping software, including the operating system, up-to-date with the latest security patches is an essential best practice.

What if I have a current update/support subscription for a ZoneAlarm product when you end support for my operating system?

If you purchased a product or product service extension during the period when your operating system was listed under the ZoneAlarm end-of-life section; and that policy was posted online; and support for your operating system was not listed in the system requirements section; a refund will not be provided for your purchase, however we highly encourage you to upgrade your operating system to a safe, supported system and continue to use your current ZoneAlarm product.