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Contact Support

Whether you have an urgent problem or a simple question, we're here to help you by Web or phone.

Service Request Tool is your online resource for submitting, updating and tracking service requests.

Live Chat provides online support for quick questions about Check Point products and services.

Our Worldwide Technical Assistance Centers are available to assist you 24x7.

  • Americas +1 (972) 444 6600 /
    +1 (888) 361 5030 / +1 (613)271-7950
  • EMEA  +972 3 611 5100
  • Other Countries+972 3 611 5100
    • Australia 1 800 805 793
    • China +86 1084181958
    • Japan +81 353 672 530
    • New Zealand 0800 443 601
    • UK 0808 101 7399

For Endpoint Security products, contact: Americas +1 (972) 444 6600 or International +972 3 611 5100.

For Data Security products, including LM Document Control and LM Email Control, contact: Americas +1 (972) 444-6600 or International +972 3 611 5100, and select option 1.

For ZoneAlarm products, visit ZoneAlarm Technical Support.

For Safe@ products, visit SMB Technical Support.

For GRC Support Contact Information
Tel: +972 3 611 5100
Email: GRC.support@checkpoint.com

For Americas Support Sales, contact: Americas +1 (866) 488 6691 or Email Americas Support Sales.

For questions about support processes, contracts, the User Center, and licensing, please call Account Services at +1 (972) 444-6600 and select option 5, or complete this form.

Check Point Technical Services

For assistance with any other Check Point Technical Services, please contact us by e-mail using the addresses below and we’ll get you the answers you need.

Note: Please be sure to include your User Center account information, company name, and product details in all communications.

Enterprise Support

Training and Certification

Professional Services

Confidential Communications
Check Point always safeguards and keeps your information confidential. If your company requires legal, written documentation about your rights regarding information exchanged during support issues, please complete a Mutual Non-Disclosure Agreement and fax to Check Point Support at 972-444-6552.