Enterprise Diamond Support
Check
Point Enterprise Diamond Support creates a direct
partnership between your support team and Check
Point’s extensive resources, delivering
comprehensive and tailored solutions that meet
your critical needs, quickly and efficiently.
Benefits
- Designated Check Point Technical Support Engineer
- Unique support telephone number for direct access
- Priority access to senior technical support engineers
- Expert Access to SecureKnowledgeSM
- Phone consultation and planning
- Committed onsite support
- Annual "Meet the Experts" for three to six people
- Monthly or quarterly service review and analysis
- Committed Service Level Agreements (SLAs)
- Same business day shipment, next business day delivery target for appliances
Extend your current Enterprise Premium Support with a single point of contact, in-depth resources, remote consulting, and onsite support to receive the most personalized and comprehensive services available from Check Point.
To purchase Check Point Enterprise Diamond Support and learn more about programs and services available to meet your needs, please contact your local Certified Partner and ask for a customized quote today.