Enterprise Sapphire Support
Check Point Enterprise Sapphire Support creates a personalized support partnership focused on priority response and access to extended resources to solve your critical support needs, quickly and efficiently.
You’ll receive
- Designated Check Point Technical Support Engineer
- Unique support telephone number for direct access
- Priority access to senior technical support engineers
- Expert Access to SecureKnowledgeSM
- Annual "Meet the Experts" for one to three people
- Annual service review and analysis
- Committed Service Level Agreements (SLAs)
- Same business day shipment, next business day delivery target for appliances
- Enterprise Sapphire Support Datasheet
- Enterprise Sapphire Support Amendment
- Enterprise Sapphire Support FAQ
Extend your current Enterprise Premium Support with a single point of contact, in-depth resources, and personalized support to more quickly and efficiently resolve your issues and maximize your Check Point solutions.
To purchase Check Point Enterprise Sapphire Support and learn more about programs and services available to meet your needs, please contact your local Certified Partner and ask for a customized quote today.