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Using Diagnostic Tools

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The Safe@Office appliance is equipped with a set of diagnostic tools that are useful for troubleshooting Internet connectivity.

Diagnostic Tools

Use this tool…

To do this…

For information, see...

Ping

Check that a specific IP address or DNS name can be reached via the Internet.

Using IP Tools

Traceroute

Display a list of all routers used to connect from the Safe@Office appliance to a specific IP address or DNS name.

Using IP Tools

WHOIS

Display the name and contact information of the entity to which a specific IP address or DNS name is registered. This information is useful in tracking down hackers.

Using IP Tools

Packet Sniffer

Capture network traffic. This information is useful troubleshooting network problems.

Using Packet Sniffer

In This Section

Using IP Tools

Using Packet Sniffer

Filter String Syntax

See Also

Maintenance

Viewing Firmware Status

Upgrading Your Software Product

Configuring a Gateway Hostname

Configuring Syslog Logging

Configuring HTTPS

Configuring SNMP

Setting the Time on the Appliance

Backing Up and Restoring the Safe@Office Appliance Configuration

Using Rapid Deployment

Resetting the Safe@Office Appliance to Defaults

Running Diagnostics

Rebooting the Safe@Office Appliance