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Resetting the Safe@Office Appliance to Defaults

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You can reset the Safe@Office appliance to its default settings. When you reset your Safe@Office appliance, it reverts to the state it was originally in when you purchased it.

Warning: This operation erases all your settings and password information. You will have to set a new password and reconfigure your Safe@Office appliance for Internet connection. For information on performing these tasks, see Setting Up the Safe@Office Appliance.

This operation also resets your appliance to its default Product Key. Therefore, if you upgraded your license, you should save your Product Key before resetting to defaults. You can view the installed Product Key by in the Safe@Office Licensing Wizard. For information on accessing this wizard, see Upgrading Your License.

You can reset the Safe@Office appliance to defaults via the Web management interface (software) or by manually pressing the Reset button (hardware) located at the back of the Safe@Office appliance.

When resetting the appliance via the Safe@Office Portal, you can choose to keep the current firmware or to revert to the firmware version that shipped with the Safe@Office appliance. In contrast, using the Reset button automatically reverts the firmware version.

To reset the Safe@Office appliance to factory defaults via the Web interface

  1. Click Setup in the main menu, and click the Tools tab.

    The Tools page appears.

  2. Click Factory Settings.

    A confirmation message appears.

  3. To revert to the firmware version that shipped with the appliance, select the check box.
  4. Click OK.

To reset the Safe@Office appliance to factory defaults using the Reset button

  1. Make sure the Safe@Office appliance is powered on.
  2. Using a pointed object, press the RESET button on the back of the Safe@Office appliance steadily for seven seconds and then release it.
  3. Allow the Safe@Office appliance to boot-up until the system is ready.

    For information on the appliance's front and rear panels, see the Getting to Know Your Appliance section in Introduction.

Warning: If you choose to reset the Safe@Office appliance by disconnecting the power cable and then reconnecting it, be sure to leave the Safe@Office appliance disconnected for at least three seconds. Disconnecting and reconnecting the power without waiting might cause permanent damage.

See Also

Maintenance

Viewing Firmware Status

Upgrading Your Software Product

Configuring a Gateway Hostname

Configuring Syslog Logging

Configuring HTTPS

Configuring SNMP

Setting the Time on the Appliance

Using Diagnostic Tools

Backing Up and Restoring the Safe@Office Appliance Configuration

Using Rapid Deployment

Running Diagnostics

Rebooting the Safe@Office Appliance