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Accessing a Remote Computer's Desktop

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Note: The client computer must meet the following requirements:

  • Microsoft Internet Explorer 6.0 or later
  • A working Internet connection

To access a remote computer's desktop

  1. Click Reports in the main menu, and click the My Computers tab.

    The My Computers page appears.

  2. Next to the desired computer, click Remote Desktop.

    The following things happen:

  3. Select the desired connection options.

    The available options depend on your Remote Desktop configuration. See Configuring Remote Desktop.

  4. Click OK.

    The Log On to Windows dialog box appears.

  5. Type your username and password for the remote computer.

    These are the credentials configured for your user account in Enabling the Remote Desktop Server.

  6. Click OK.

    The remote computer's desktop appears onscreen.

    You can use the following keyboard shortcuts during the Remote Desktop session:

Remote Desktop Keyboard Shortcuts

This shortcut…

Does this…

ALT+INSERT

Cycles through running programs in the order that they were started

ALT+HOME

Displays the Start menu

CTRL+ALT+BREAK

Toggles between displaying the session in a window and on the full screen

CTRL+ALT+END

Opens the Windows Security dialog box

See Also

Using Remote Desktop

Overview

Workflow

Configuring Remote Desktop

Configuring the Host Computer