Resetting the UTM-1 Appliance to Defaults

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You can reset the UTM-1 appliance to its default settings. When you reset your UTM-1 appliance, it reverts to the state it was originally in when you purchased it.

Warning: This operation erases all your settings and password information. You will have to set a new password and reconfigure your UTM-1 appliance for Internet connection. For information on performing these tasks, see Setting Up the UTM-1 Appliance.

This operation also resets your appliance to its default Product Key. Therefore, if you upgraded your license, you should save your Product Key before resetting to defaults. You can view the installed Product Key by in the UTM-1 Licensing Wizard. For information on accessing this wizard, see Upgrading Your License.

You can reset the UTM-1 appliance to defaults via the Web management interface (software) or by manually pressing the Reset button (hardware) located at the back of the UTM-1 appliance.

When resetting the appliance via the UTM-1 Portal, you can choose to keep the current firmware or to revert to the firmware version that shipped with the UTM-1 appliance. In contrast, using the Reset button automatically reverts the firmware version.

To reset the UTM-1 appliance to factory defaults via the Web interface

Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
Click Factory Settings.
A confirmation message appears.
To revert to the firmware version that shipped with the appliance, select the check box.
Click OK.
- The Please Wait screen appears.
- The UTM-1 appliance returns to its factory defaults.
- The UTM-1 appliance is restarted.
  This may take a few minutes.
- The Login page appears.

To reset the UTM-1 appliance to factory defaults using the Reset button

Make sure the UTM-1 appliance is powered on.
Using a pointed object, press the RESET button on the back of the UTM-1 appliance steadily for seven seconds and then release it.

Allow the UTM-1 appliance to boot-up until the system is ready.

For information on the appliance's front and rear panels, see the Getting to Know Your Appliance section in Introduction.

Warning: If you choose to reset the UTM-1 appliance by disconnecting the power cable and then reconnecting it, be sure to leave the UTM-1 appliance disconnected for at least three seconds. Disconnecting and reconnecting the power without waiting might cause permanent damage.