Check Point’s Enterprise Support Lifecycle policy outlines the product support guidelines for a product’s lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices, thereby enabling Check Point customers to make more informed purchase, support and upgrade decisions.

All Check Point products (except third-party products sold by Check Point) are covered by this policy. Customers who are operating Check Point products under a valid Support & Maintenance Agreement are entitled to the benefits associated with this policy.

The tables below summarize recent End-of-Sale and End-of-Support dates and will be updated from time to time.

Latest end-of-sale announcements

Product
End of Sale
End of Support
Recommended Successor Product
Notification 
SGM22031 Dec 201531 Dec 2020SGM2602 Oct 2014
21600 Appliance31 Oct 201431 Oct 201921700 Appliance24 July 2014
UTM-1 Edge Appliances31 Dec 20148 May 20161100 Appliances23 July 2014
Series 80 Appliance31 Dec 20148 May 20161180 Appliance23 July 2014
Safe@Office Appliances31 Dec 20148 May 2016600 Appliances23 July 2014
Smart-1 5 Appliance30 Sep 201430 Sep 2019Smart-1 205 Appliance28 May 2014
Smart-1 25 Appliance30 Sep 201430 Sep 2019Smart-1 225 Appliance28 May 2014
Smart-1 50 Appliance30 Sep 201430 Sep 2019Smart-1 3050 Appliance28 May 2014
Smart-1 150 Appliance30 Sep 201430 Sep 2019Smart-1 3150 Appliance28 May 2014

Recent End-of-Support Milestones

Product
End of Sale
End of Support
Recommended Successor Product
* IP 260/265, 350/355/380/385, 710, 1220/1260, 2250/2255 will be supported with NGX R65 (IP265 with R62) until the Appliance EoS date or 6 months after an upgrade to R70/R71 will be available to the relevant appliance.
Appliances
UTM-1 45001 Oct 20134400 Appliance
UTM-1 105001 Oct 20134600 Appliance
UTM-1 205001 Oct 20134800 Appliance
IP 26030 June 20134600 Appliance
IP 122031 Dec 201312600 Appliance
IP 126031 Dec 201312600 Appliance
IP 225031 Dec 2013 21400 Appliance
IP 225531 Dec 2013 21400 Appliance
IPS-1 Power Sensor 100001 Mar 2013IPS-1 9070
IPS-1 Power Sensor 200001 Mar 2013IPS-1 IAS Solution
IP VPN 50i31 Dec 2013 IP 290
IP VPN 500i31 Dec 2013IP 1280
Software Products
Check Point VPN-1 Power VSX NGX R6531 Dec 2013Check Point VPN-1 Power VSX R76

Software Support Lifecycle Policy Guidelines

Check Point is committed to providing support for all software products for a minimum of four (4) years, starting from the general availability date of the product’s major version. ‘General availability date’ is defined as the date on which a product is officially made available for purchase.

In addition, Check Point aims to support a minimum of two major versions of all software products. Check Point usually ends support for a major product version only when:

  • The second subsequent major product version has been released, or
  • At least four (4) years have elapsed since the release of the major version in question

Check Point provides a comprehensive support lifecycle for its appliances, including

  • Software/Operating System support -
    • The latest version of the software that was installed on the appliance is fully supported until 1 year after Successor Product Availability Date Announcement.
    • Maintenance releases/bug fixes are supplied until 3 years after Successor Product Availability Date Announcement. These fixes may require a software upgrade by the customer
    • Fixes and software upgrades will be  supplied until 5 years after Successor Product Availability Date Announcement to handle support issues. New software releases may require the purchase of hardware upgrades by the customer.
  • Technical Assistance
    • Full TAC support from the Check Point Technical Assistance centers is supplied until 5 years after Successor Product Availability Date Announcement
  • Hardware
    • Units and parts can be replaced via Check Point’s RMA process. Check Point will provide same or similar parts or full unit replacement when needed.

Appliance Support Lifecycle Guidelines

IPSO OPERATING SYSTEM SUPPORT TIMELINE