THE TERMS OF SERVICE SET FORTH BELOW (THESE “TERMS”) GOVERN YOUR USE OF CHECK POINT’S SERVICES (AS DEFINED BELOW) AND ARE A LEGAL AGREEMENT BETWEEN THE INDIVIDUAL USING THE SERVICES AND ANY LEGAL ENTITY ON WHOSE BEHALF SUCH INDIVIDUAL IS ACTING (“YOU” OR “YOUR”) AND CHECK POINT SOFTWARE TECHNOLOGIES LTD. (“CHECK POINT”). PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES.
BY YOUR USE OF SERVICE PROVIDED OR YOUR CLICKING TO ACCEPT OR AGREE THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE ANY INFORMATION CONTAINED IN THE SERVICE. YOUR CONTINUED USE OF SERVICE PROVIDED SHALL BE DEEMED TO BE YOUR CONTINUED AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW.
“Services” shall mean: (i) the Check Point CloudGuard, Harmony, Infinity Vision and Quantum Smart-1 products and services; (ii) any products and services available through Check Point’s Infinity Portal; and (iii) any other Check Point products and services provided to You in association with these Terms, including any management, dashboard and/or ancillary tool or service provided by Check Point in connection with the Services. Check Point may update the list of Services from time to time.
2. RIGHT TO USE AND RESTRICTIONS
2.1 Right to Use the Services. If You purchased a valid subscription license to a Service, subject to these Terms and the terms specified in Your order for Services (including from a Check Point authorized reseller or distributor), as approved by Check Point, at its sole discretion (“Service Order”), and payment of the applicable fees, Check Point hereby grants only to You, a non-exclusive, non-sublicensable, non-transferable license for the service term specified in your Service Order (“Service Term”) to access and use the Services in accordance with the relevant documentation provided by Check Point.
2.2.1 You may use the Services only as described in Your Service Order and the Service description in Check Point’s product catalogue and the accompanying documentation and subject to the permitted scope and fair usage as to be defined by Check Point from time to time, including, without limitation, maximum authorized users, applications, devices, gateways, cores, virtual machines (VMs), assets, data traffic, bandwidth, throughput, logs and Service capacity (collectively, “Permitted Scope”). Check Point may use technical tools to measure Your Service consumption and verify Your compliance with the Permitted Scope and these Terms.
2.3 Managed Service Provider. Notwithstanding Section 2.2 of these Terms, if it is indicated in Your Service Order that You provide the Services to Your Customers as a managed service provider or if you are a party to a manages service provider agreement with Check Point (including via an authorized Check Point distributor) (“Managed Service Provider”), the Services are licensed to You only for the operations of Your customers. You are responsible for (i) the compliance with these Terms by Your customers (ii) obtaining the consent of each of Your customers to these Terms as a condition to use by each such customer of the Service; and (iii) maintaining an evidence of such consent.
2.4 Trial or Evaluation License. If You use the Services for an initial trial or evaluation period, the right to use the Services is valid only for the designated period determined by Check Point, at its sole discretion, and is designed to allow You to evaluate the Services during such period. Check Point may, in its sole discretion, at any time prior to or during such period, discontinue provision of the Services and terminate the right to use the Services with immediate effect. Upon expiration or termination of such period, Your rights under these Terms shall terminate.
2.6 Excess Usage. Without derogating from Section 2.2 above and from any other remedy available to Check Point, if Your usage of the Services exceeds the Permitted Scope, Check Point shall be entitled to: (i) charge You per its list price, as amended from time to time (including through its authorized resellers and distributors), for such additional Service subscription licenses as required to cover the excess usage; and (ii) upon notice, limit, suspend or terminate Your license to use the Service.
3. MAINTENANCE AND SUPPORT
3.1 Support Terms. Subject to Your purchase of support and maintenance as described in Your Service Order and to payment of the applicable fees, You shall be provided with support and maintenance per the applicable service level indicated in your Service Order and for the covered Services thereto (the “Support Services”) The purchase of Support Services shall be governed by the terms of the applicable support program and service level agreement available /support-services/support-plans/. Unless otherwise stated in Your Service Order or Your agreement with Check Point, the purchasing of a valid subscription license to a Service does not cover the payment for the corresponding Support Service.
3.2 Collaborative Support. If You purchase Support Service per one of Check Point’s Collaborative Support Programs, Check Point shall not be responsible for the actions or omissions of Your support partner.
4. SERVICE LEVEL
4.1 Service Availability. Check Point will use commercial reasonable efforts that each of the Services listed in the table below (except for Beta Service, as defined below) will be available for such time of each calendar month, as specified opposite to the name of such Service (“Monthly Service Availability”).
|Services||Monthly Service Availability|
|(i) Harmony Email & Office, (ii) CloudGuard Posture, (iii) CloudGuard Workload, (iv) Infinity Vision SOC, and (v) Quantum Smart-1 Cloud.||99.9%|
The Monthly Service Availability shall be calculated as follows:
Monthly Service Availability (%) = A / B x 100
- A = total number of minutes in the relevant calendar month, excluding any Outage Minutes (as defined below).
- B = total number of minutes in the relevant calendar month.
“Outage Minutes” shall mean minutes in which the applicable Service is completely unavailable and inactive while Your systems and internet connection are working properly, other than unavailability due to: (ii) Your acts, omissions or requests; (ii) Service adjustments performed per Your request; (iii) error or malfunction of an ancillary tool of the Service which is deployed and/or managed by You, including, without limitation, the Service’s application connector; (iv) an event beyond the reasonable control of Check Point, including, without limitation, the performance or availability of Third Party Applications, webpages or internet or other services controlled by third parties, an act of God, war (declared or undeclared), revolution, rebellion or civil strife, terrorist acts, riots, acts of public enemies, labor strikes or shortages, earthquakes, fires, floods, storms, explosions and governmental and regulatory actions (together, sub-sections (i)-(iv), the “Excluded Time”).
4.2 Service Latency. Check Point will use commercial reasonable efforts that average monthly latency of the Harmony Connect Services during each calendar month will be of 50millisecond or less (“Monthly Service Latency”). The latency shall be measured from the time the Harmony Connect enforcement node receives a data packet to the time the Harmony Connect enforcement node attempts to deliver the same data packet to the internet, except for delay in connection with any Excluded Time. The average Monthly Service Latency will be measured only for the 95% of the traffic transferred through the Harmony Connect Service during a calendar month with the lowest latency rate.
4.3 Service Credits. If notwithstanding Sections 4.1 and 4.2 of these Terms, the Monthly Service Availability or the Monthly Service Latency of the applicable Service during a calendar month is below the thresholds specified therein, You may request Check Point to extend Your current Service Term by additional days (“Service Credits”) at no extra charge as follows, subject to a maximum of 1 month of Service Credits per year of Service:
|Monthly Service Availability||Service Credits|
|Equal to or above 99% and below the applicable threshold in Section 4.1 above||3 days|
|Below 99%||10 days|
|Monthly Service Latency||Service Credits|
|Equal to or above 50 millisecond and below 100 millisecond||3 days|
|Above 100 millisecond||10 days|
You agree that grant of Service Credits in accordance with this Section 4.3 is Your sole remedy in connection with the availability and latency of the Services or a failure by Check Point to comply with Section 4 of these Terms. If you have any claims for Service Credits, You may provide Check Point a notice of such claims only within ten (10) business days of the end of the applicable calendar month. For the avoidance of doubt, Service Credits are non-refundable and may be exercised only by extension of the current Service Term.
5.3 Data Transfer. Any transfer by Check Point of Personal Data (as defined in the EU’s General Data Protection Regulation (GDPR) (2016/679/EC)) outside the European Economic Area will be in compliance with the Standard Contractual Clauses published by the European Commission’s decision of February 5, 2010.
5.4 Authorizations. You are responsible to obtain all necessary authorizations, approvals, consents and permits per the applicable law (if any) for: (i) providing the data You share with Check Point in connection with the Services and/or Your communication with Check Point; and (ii) Check Point’s processing and storing of such data in accordance with these Terms.
6. TITLE AND INTELLECTUAL PROPERTY
All right, title, and interest in and to the Services, including, without limitation, any technologies, products, services and intellectual property rights in connection with the Services, and any improvement or derivative work in connection therewith shall remain with Check Point and its licensors. The Services are protected under international copyright, trademark and trade secret and patent laws. The license granted herein does not constitute a sale of the Services or any portion thereof.
7. TERM AND TERMINATION
These Terms are effective for the Service Term. Check Point may terminate these Terms upon Your breach of any of the provisions hereof that is not cured within thirty (30) days. These Terms will terminate immediately without notice from Check Point if You (i) fail to comply with any material provision of these Terms, or (ii) if Your rights to use the Services is terminated for any reason. Upon termination of Your right to use the Services under these Terms, You agree to cease all use of the Services, and so certify to Check Point. Except for Your rights to use Services and for maintenance and support and as expressly provided herein, the Terms hereunder shall survive any termination or expiration.
8.1 Check Point shall pay all costs, liabilities, damages and other amounts finally awarded against You from an action, to the extent based on a third-party claim that Your use of the Services (excluding any Third Party Applications) in accordance with these Terms and within the Permitted Scope, directly infringes any US or EU patent or trademark issued as of the date of Your Service Order or any copyright or trade secret, provided that (i) You promptly notify Check Point of any and all threats, claims or proceedings potentially implicating the indemnity obligations set forth in this Section 8.1 and prior to taking any action which could adversely impact the defense; and (ii) Check Point is given reasonable assistance and the opportunity to assume sole control over the defense of the claims and/or allegations for which indemnity is sought under this Section 8.1 as well as sole control over all negotiations for a settlement or compromise of those claims. Check Point will not be responsible for any settlement it does not approve in writing in advance and/or for any allegation of trade-secret misappropriation, other than one based on an allegedly wrongful act of misappropriation by a Check Point employee or agent.
If a Service is, or in Check Point’s opinion is likely to become, the subject of a claim, suit, or proceedings of infringement, Check Point may in its sole discretion: (i) procure, at no cost to You, the right to continue using such Service; (ii) replace or modify the Service, at no cost to You, to make it non-infringing (even if that modification materially impacts the value or utility of the Service), or (iii) terminate the license for the infringing Service and grant a refund credit thereon as depreciated on a monthly basis and reflecting the remaining Service subscription term.
THE FOREGOING PROVISIONS STATE THE ENTIRE LIABILITY AND OBLIGATIONS OF CHECK POINT WITH RESPECT TO ANY ACTUAL OR ALLEGED INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS BY THE SERVICES AND IS IN LIEU OF ANY WARRANTIES OF NONINFRINGEMENT.
The foregoing indemnity obligation of Check Point does not apply with respect to a Service or portions or components thereof: (i) not provided by Check Point, (ii) made in whole or in part in accordance Your specifications, (iii) which are modified by anyone other than Check Point, if the alleged infringement relates to such modification, (iv) combined with other products, services, processes or materials where the alleged infringement relates to such combination, (v) where Check Point could not be held liable for inducing or contributing to infringement of Your asserted claims; (vi) with respect to which a claim or allegation of infringement was first made prior to the date of Your Service Order; (viii) where the claim arises because of Your decision to offer indemnity to a third party that is greater in scope that the indemnity offered herein; or (viii) where You continue allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement. Check Point also shall have no indemnity obligation for legal fees, costs or expenses You incurred prior to the time You provide Check Point both (a) notice of the claim and (b) materials from which Check Point could reasonably determine that indemnity is owed. You will indemnify Check Point and its officers, directors, agents and employees from all damages, settlements, attorneys’ fees and expenses related to a claim of infringement or misappropriation excluded from Check Point’s indemnity obligation by this Section 8.1.
8.2 You agree to defend, indemnify and hold harmless Check Point, its vendors, and officers, directors, employees, affiliates, subsidiaries, licensors, agents and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) Your unauthorized use of the Services; (ii) Your violation of any applicable laws, regulations or third party rights, including, without limitation, any intellectual property rights or privacy right of such third party, in connection with Your use of the Services; and (iii) Your violation of any of these Terms or the applicable terms of a Third Party Application.
9. LIMITED WARRANTY, WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY
9.1 Limited Warranty. TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. CHECK POINT DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THEIR OPERATION OR USE WILL BE UNINTERRUPTED OR ERROR FREE. CHECK POINT DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.2 Limitation of Liability. You are solely responsible for adequate protection and backup of the data and equipment used in connection with the Services. Check Point does not guarantee that the information accessed by the Services will be accurate or complete. You acknowledge that performance of the Services may be affected by any number of factors, including without limitation, technical failure of the Services, the acts or omissions of third parties and other causes reasonably beyond the control of Check Point. Certain features of a Service may not be forward-compatible with future versions of such Service and use of such features with future versions of such Service may require purchase of the applicable future version of the Service. TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, IN NO EVENT WILL CHECK POINT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING OUT OF THE SUBJECT MATTER OF THESE TERMS AND THE SERVICES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY, FOR: (I) ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), OR FOR LOSS OF OR CORRUPTION OF DATA, OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR TECHNOLOGY, IRRESPECTIVE OF WHETHER CHECK POINT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) THE THIRD PARTY APPLICATIONS AND YOUR SYSTEMS, INCLUDING, WITHOUT LIMITATIONS THE PERFORMANCE OF THE THIRD PARTY APPLICATIONS AND YOUR SYSTEMS AND ANY CONTENT THEREIN. CHECK POINT’S MAXIMUM LIABILITY FOR DAMAGES SHALL BE LIMITED TO THE LICENSE FEE RECEIVED BY CHECK POINT FOR THE PARTICULAR SERVICE SUBSCRIPTION LICENSE WHICH CAUSED THE DAMAGES.
10. PRE-RELEASE VERSIONS
10.1 License Grant. With respect to any pre-release version of a Service, including a beta, evaluation or an early availability product, service or feature (all collectively referred to herein as a “Beta Services”) that may be provided to You by Check Point from time to time, at its sole discretion, Check Point grants You a non-transferable and non-exclusive license to use the Beta Services for evaluation purposes only. The license is designed to provide You with early operational experience with the Beta Services and to provide Check Point with specified information regarding Your experiences with the use and operation of the Beta Services. The license shall be in effect for a limited period as determined by Check Point and certain other restrictions may apply. You may be asked to sign a separate agreement pertaining to the Beta Services.
10.2 No Obligations. Notwithstanding anything herein to the contrary, Check Point has no obligation to provide support, maintenance, upgrades, modifications, or new releases for a Beta Products and Services. Owing to the experimental nature of the Beta Services, You are advised not to rely exclusively on the Beta Services for any reason. IN NO EVENT WILL CHECK POINT BE LIABLE TO YOU OR ANY OTHER PERSON FOR DAMAGES, DIRECT OR INDIRECT, OF ANY NATURE OR EXPENSES INCURRED BY YOU IN CONNECTION WITH THE BETA SERVICES. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DAMAGES IN CONNECTION WITH THE BETA SERVICES SHALL BE TO TERMINATE THE BETA TEST BY WRITTEN NOTICE TO CHECK POINT.
11. COMPLIANCE WITH LAW
You agree to use the Services only as permitted by and in compliance with any applicable law and regulation in any relevant jurisdiction, including, without limitation, laws and regulations regarding export and privacy.
12.1 Miscellaneous. You may not assign Your rights or obligations under these Terms without the prior written consent of Check Point. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision of the Agreement will be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of the provisions of these Terms shall remain in full force and effect. The laws of the State of Israel shall govern all issues arising under or relating to these Terms, without giving effect to the conflict of laws principles thereof. All disputes arising under or relating to these Terms shall be resolved exclusively in the appropriate Israeli court sitting in Tel Aviv-Yafo district, Israel. These Terms will not be governed by the United Nations Convention on Contracts for the International Sales of Goods, the application of which is expressly excluded. These Terms sets forth the entire understanding and agreement between You and Check Point and may be amended only in writing signed by both parties.
12.2 Third Party Technology. Certain software programs and services provided by third parties (“Third Party Technology”) may be provided for use as part of the Services, subject to the licenses of their respective proprietors. The provisions of these Terms shall apply to all Third Party Technology and to such third parties that have the right to grant licenses for the use of the Third Party Technology (“Third Party Technology Providers”) as if they were the Services and Check Point, respectively, unless they are specifically listed and addressed at /about-us/third-party-trademarks-and-copyrights/, in which case, such Third Party Technology Provider’s licenses terms will apply with respect to those specific Third Party Technology.
12.3 Additional Products and Services. You accept and agree that the use and installation of any software or hardware product or a service of Check Point which is not a Service shall be governed by Check Point’s End-user License Agreement available at /support-services/software-license-agreement-limited-hardware-warranty/.
12.4 Government Restricted Rights. This provision applies to Services acquired directly or indirectly by or on behalf of any government. The Services are commercial services, licensed on the open market at market prices. Any use modification, reproduction, release, performance, display, or disclosure of the Services by any government shall be governed solely by these Terms and shall be prohibited except to the extent expressly permitted by of these Terms, and no license to the Services is granted to any government requiring different terms.
12.5 Feedback. You may provide Check Point feedback or suggestions regarding the Services. Check Point will be free to use such feedback and suggestions without any restriction or obligation.
12.6 Modifications. You agree that Check Point may revise these Terms at any time. In the event Check Point revises these Terms, Check Point will publish a notice containing a link to the revised Terms or upload them to its public website. You agree that Your continued use of the Service after such revisions have been made will constitute your acceptance of such revised Terms.
12.7 Questions? Should You have any questions concerning these Terms, contact Check Point Software Technologies Ltd., 5 Shlomo Kaplan Street, Tel Aviv, 67897 Israel.