Advanced Technical Account Management

Take your company’s security readiness to the next level by adding Advanced Technical Account Management (ATAM) to your support contract. ATAM is a proactive service delivered by highly skilled Cyber Security professionals versed in various technologies. These technical resources act as an extension of your network security operation. 

Your assigned Advanced Technical Account Manager leverages over 10 years of IT Security best practices to deliver proactive, custom support that will increase your resources, minimize your risks and maximize your security investment.

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Challenge

As an IT Security Professionals you need the type of technical support that goes beyond a break-fix solution. Today’s needs and wants have gone beyond what is defined as “Standard”.

A dedicated ATAM engineer with a deep level of technical expertise, product knowledge and industry experience, will be assigned. They will guarantee all your products are configured for optimal performance and provide consistent guidance about the best use of your Check Point products.

Your designated ATAM Engineer can perform any of the following Check Point support activities:

Your ATAM engineer can assist with all of your design and architecture projects. This will help ensure that your Check Point infrastructure meets all of your operational and business needs. From a full redesign of an existing network, to a new data center build out, our ATAM services can assist with designing the right network for your organization.

As your network and security needs evolve, our ATAM services can help you expand the features and functionality of your Check Point infrastructure. From a Proof of Concept of HTTPS Inspection functionality to a full deployment of GEN V security we can help you plan, implement and manage your security needs.

Regular maintenance, tune ups and upgrades for you network security devices is a must. The ATAM service can help you with developing and implementing a fully operational security life cycle to ensure that all of your security goals are reviewed, analyzed and optimized.

The ATAM service is designed to work hand in hand with Check Point Support services to expedite the resolution of any issue. Your ATAM will work with Check Point Support, Strategic Alliance and our Solution Center to ensure that we have all of the necessary resources to deliver a quick and effective solution.

The ATAM services is designed to augment and streamline all facets of managing and administering your Check Point environment. From upgrades or migrations to hardware refresh efforts, your ATAM engineer is available to assist with all of the work necessary to accomplish these projects.

Your ATAM engineer can help you ensure that all of your Check Point infrastructure is monitored, managed and maintained. From expanding the monitoring of all of your Check Point hosts and systems to providing data driven reports on the availability and effectiveness of your security solutions. ATAM can help you provide visibility and insight in to your Check Point environment.

Our ATAM service is designed specifically to improve all of your interactions with Check Point. From RFEs (R&D and Solution Center) to SRs (Support) and any Upgrade or Migration (Professional Services) efforts, you ATAM engineer is here to ensure that the right resources are engaged to provide you with the solutions and projects you meet your goals.

Our ATAM service Check Point’s Cybersecurity Resilience Testing. We will assess and improve the defensive capability of your business against cyber-attacks using the latest technologies.

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