Contact Sales Service Support Team

Sales Services Support Team (SAS) oversees communication with partners and the field, managing pending orders (caused by incorrect or missing PO details) and all post-sale requests and order corrections

We aim to respond to all service requests within 24 hours, excluding weekends and holidays

OPEN SERVICE REQUEST
*For external users only

How to Contact Us:

External users:

Raise a ticket to Sales Services support from https://help.checkpoint.com/s/createrecord/New_SAS_Case, must be logged in to PMAP before.

Can also be reached from Support > Ordering Query (Sales Services Support Team)

Checkpoint users:

Open a new case through Salesforce > in cases object and click new case (or through Opportunity cases) > fill in the necessary information and submit.

Can also be reached from Support> Ordering Query (Sales Services Support Team)
sales support screen2

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