Advanced Technical Account Management(ATAM)をサポート契約に追加すると、お客様組織のセキュリティ体制を一段上のレベルへと引き上げることができます。 ATAMは、各種技術に精通する熟練のサイバー・セキュリティ・プロフェッショナルが提供するプロアクティブなサービスです。 ATAMの担当者は、お客様組織のネットワーク・セキュリティ・チームの一員としてサービスを提供します。
Your assigned Advanced Technical Account Manager leverages over 10 years of IT Security best practices to deliver proactive, custom support that will increase your resources, minimize your risks and maximize your security investment.
The Service Account Manager (SAM) is the designated customer service leader familiar with your business and your needs. Designed to ensure proactive, coordinated access to Check Point experts to accelerate case resolution, and strive to continuously improve your security posture.
The SAM is a key individual within the support and professional services organization. Their primary mission is achieve service delivery success, and is the voice of the customer within Check Point. The SAM continually assures the value of services across your environment.