Partner Advocacy Service

Overview The Check Point Partner Advocacy Service provides partners

access to a team of headquarters-level experts focused on

improving system’s stability and performance. Partners in the

service interact with Partner Advocacy Managers, who are senior

members of Check Point’s technical organization. They have direct

access to executive management and all company technical and

business functions.

How the Program Works Check Point Partners can purchase an Advocacy Service SKU,

This provides them a designated senior Advocacy Manager for 12

months to assist with the following tasks: (Low level SoW will be discussed agreed & provided)

• Proactively engage on a regular basis with the partner and

work closely with the assigned Check Point account team to

coordinate efforts and resources

• Assist with planning and orchestrating major upgrades,

refresh projects, and new deployments

• Monitor key escalation (SRs) as soon as they are opened and

work closely and in full coordination with technical

resources to resolve the issue as quickly as possible,

minimizing downtime or negative impact to the customer

• Promote new technologies and solutions through on-site and

remote meetings

Benefits Streamlined Post-Sale Support A single point of contact for all post-sale escalations, ensuring customer concerns are addressed promptly and efficiently. Escalation & Crisis Management Direct engagement with technical teams to streamline issue resolution and minimize operational disruptions. Advocacy Experience Partners will benefit from our accumulated experience in the field, helping them make informed decisions and optimize their operations. Access to Experts & Executive Briefings Facilitating direct engagement with Check Point’s R&D, QA and executive teams for in depth discussions on product performance and future security needs. Accelerated Project Progress Helping to promote key projects, investigations, and business requirements, aligning Check Point with partner’s main goals. Quarterly Business Review Ongoing reviews with Partners to assess operational challenges, security posture and implement proactive improvements. Training & Enablement Custom Partner training sessions, including workshops on security best practices, and Check Point’s evolving Cybersecurity landscape.

Available Package

SKU Description

CPES-SS-CAM-MSSP-1Y Partner Advocacy Service

© 2025 Check Point Software Technologies Ltd. All rights reserved.

Contact Us To learn more about our Partner Advocacy Service and how it

can work for you, contact us at:

Advocacy-Services@checkpoint.com

mailto:Advocacy-Services@checkpoint.com