Professional Services managers may be reached for escalation by region and urgency. In case of critical technical assistance, please visit the Check Point Support Center or call +1-972-444-6600. Please have your support contract information ready for quicker assistance.
| Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
|---|---|---|---|---|
| Advanced TAM |
Area Manager dwasiak@checkpoint.com +1 (702) 219-7973 |
Head of Professional Services, Short-Term Engagements, ATAM, LATAM & LCMS cmoreira@checkpoint.com +1 972-444-6596 |
VP Technical Services eitanlu@checkpoint.com +972-3-6115076 |
VP, Information Systems sharon@checkpoint.com +972-3-6115469 |
| LATAM |
Area Manager gblas@checkpoint.com +1 214-536-5815 |
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| Short Term Engagements |
Area Manager nabreu@checkpoint.com +1 954-990-9803 |
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| West US, Canada and Central-South |
Area Manager dmattox@checkpoint.com +1 214-536-5815 |
Head of Professional Services, North America, GSI & MSP fredrikli@checkpoint.com +1 407-497-2775 |
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| East US, Mid-Atlantic, Federal |
Area Manager sevenor@checkpoint.com +1 609-280-9418 |
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| Global Accounts and GSI |
Area Manager lbarnett@checkpoint.com +1 404-725-4858 |
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| South, Central-North and Telco |
Area Manager rkissoon@checkpoint.com +1 786-334-7112 |
| Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
|---|---|---|---|---|
| Central Europe | Area Manager cgoettsche@checkpoint.com +49-151-42214948 |
Head of Professional Services, EMEA iang@checkpoint.com +44-(0)7970 944854 |
VP Technical Services eitanlu@checkpoint.com +972-3-6115076 |
VP, Information Systems sharon@checkpoint.com +972-3-6115469 |
| UK & Ireland, Netherlands and Northern Europe |
Area Manager dliasedis@checkpoint.com +44-787-9678999 |
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| Russia, France and Eastern Europe |
Area Manager ylhotellier@checkpoint.com +33-688-358301 |
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| Southern Europe | Area Manager msuarez@checkpoint.com +34-638-713520 |
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| Middle East and Africa | Regional manager, MEA arturs@checkpoint.com +972-546-262-815 |
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| Israel | Area Manager tamirga@checkpoint.com +972-542-190-300 |
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| India |
Area Manager somnathb@checkpoint.com +91-981-0202448 |
Head of Professional Services, APAC rwoodland@checkpoint.com +61-412-200377 |
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| Asia | Area Manager tloh@checkpoint.com +65-971-11527 |
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| ANZ | Head of Professional Services, APAC rwoodland@checkpoint.com +61-412-200377 |
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