Professional Services managers may be reached for escalation by region and urgency. In case of critical technical assistance, please visit the Check Point Support Center or call +1-972-444-6600. Please have your support contract information ready for quicker assistance.
INTERNATIONAL
| Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
|---|---|---|---|---|
| Europe:NER, SER & EE |
Peter Domotor
Area Manager, NER, SER & EE
peterd@checkpoint.com
+44-(0)7799-456559
|
Peter Domotor
Area Manager, NER, SER & EE
peterd@checkpoint.com
+44-(0)7799-456559
|
Eitan Lugassi
Director of GlobalProfessional Services eitanlu@checkpoint.com +972-3-6115076 |
Sharon Schusheim
Technical Services VP
sharon@checkpoint.com
+972 (0)528-372-555
|
| Europe:Central |
Christian Goettsche
Area Manager, Central Europe
cgoettsche@checkpoint.com
+49-151-42214948
|
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| ANZ |
Richard Woodland
Area Manager, ANZ
rwoodland@checkpoint.com
+61-412200377
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| Asia |
Nathan Gardiner
Area Manager, Asia
nathanga@checkpoint.com
+65-8339-1532
|
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| Europe:MEA, RUSSIA |
Rina Barbut
Area Manager, MEA & Russia
rinab@checkpoint.com
+972-(0)54-8154438
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| Training, SmartOptimize & Finance |
Shir Mazliach
Project Manager
shirm@checkpoint.com
+972-3-7534673
|
AMERICAS
| Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
|---|---|---|---|---|
| Canada and Latin America |
Jorge Vasquez de Bracamont
Area Manager
jvasquez@checkpoint.com
+1 (650) 556-4258
|
Carlos Moreira
Professional Services Regional Manager
cmoreira@checkpoint.com
+1 (972) 444-6596
|
Eitan Lugassi
Director of Global Professional Services sharon@checkpoint.com +972 (0)528-372-555 |
Sharon Schusheim
Technical Services VP eitanlu@checkpoint.com +972-3-6115076 |
| East, Mid-Atlantic, and Federal |
Sivan Even-Or
Area Manager
sevenor@checkpoint.com
+1 (609) 280-9418
|
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| South, Central, and GSI |
Ferdinand Devilleres
Area Manager
fdeville@checkpoint.com
+1 (305) 781-4253
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| West and MSP |
Dan Wasiak
Area Manager
dwasiak@checkpoint.com
+1 (702) 219-7973
|