Professional Services managers may be reached for escalation by region and urgency. In case of critical technical assistance, please visit the Check Point Support Center or call +1-972-444-6600. Please have your support contract information ready for quicker assistance.
Escalation Path | 1st Level | 2nd Level | 3rd Level |
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LATAM | Regional Manager [email protected] +52 55 4344 8733 |
Global Head of Professional Services [email protected] +1 407-497-2775 |
VP Technical Services [email protected] +972-3-6115076 |
South US, West US and Canada |
Area Manager [email protected] +1 972-489-5153 |
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Central US | Area Manager [email protected] +1 214-536-5815 |
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East US and Mid-Atlantic | Area Manager [email protected] +1 609-280-9418 |
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Global Accounts and GSI | Area Manager [email protected] +1 404-725-4858 |
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Public Sector and Telco | Area Manager [email protected] +1 972-816-4539 |
Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
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Central Europe (Austria, Germany, Switzerland) |
Area Manager [email protected] +49-151-42214948 |
Ken Tomassen Head of Professional Services, EMEA [email protected] +45-40-683280 |
Global Head of Professional Services [email protected] +1 407-497-2775 |
VP Technical Services [email protected] +972-3-6115076 |
UK, Ireland, Netherlands and Nordics |
Area Manager [email protected] +44-787-9678999 |
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Russia, France and Eastern Europe |
Area Manager [email protected] +33-688-358301 |
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Southern Europe (Italy, Spain, Portugal) |
Area Manager [email protected] +34-638-713520 |
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Middle East and Africa |
Regional manager, MEA [email protected] +972-546-262-815 |
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Israel | Area Manager [email protected] +972-523-216-022 |
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India | Parthapratim Sahoo Area Manager [email protected] +91-974-226-4969 |
Head of Professional Services, APAC [email protected] +61-412-200377 |
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Asia | Area Manager [email protected] +65-971-11527 |
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ANZ | Head of Professional Services, APAC [email protected] +61-412-200377 |