One of San Francisco’s premier hotels, Hotel Nikko prides itself on its exceptional service, appealing amenities, and comfortable guest rooms. Located in historic Union Square, the hotel offers 532 guest rooms for business and holiday travelers. Like most hotels, Hotel Nikko relies on its network to support guest services, reservation systems, property management, and other critical business operations. Keeping the network safe and secure is key, and even a brief outage means lost revenue, disappointed guests and damage to the hotel’s reputation.
When we were hit with malware in the past, our business and guest services were sometimes unavailable for days. That’s absolutely unacceptable for a world-class hotel that requires 24x7 operations every day of the year. Check Point has enabled us to eliminate that downtime, and it has had a huge impact.
Director of IT