Thank You for contacting the Check Point Support Team. We have received your request, and will reach out as soon as possible.
For immediate assistance please call one of the TAC phone numbers on this page www.checkpoint.com/support-services/contact-support/ and request to speak with the Manager on Duty:
The Customer Support Senior Management will receive this submitted request. The Manager on Duty will assume responsibility, lead the communication with the customer, and define the next steps/action plan in order to expedite resolution.
For Severity-1 incidents, an internal protocol will be triggered with visibility to TAC senior management, until resolution or mitigation of the incident.
For licensing and account related issues, please contact Account Services.
