Contact Sales Admin Support Team

Sales Admin Support Team (SAS) oversees communication with partners and the field, managing pending orders (caused by incorrect or missing PO details) and all post-sale requests and order corrections

We aim to respond to all service requests within 24 hours, excluding weekends and holidays

OPEN SERVICE REQUEST
*For external users only

How to Contact Us:

External users:

Raise a ticket to SA support from https://help.checkpoint.com/s/createrecord/New_SAS_Case, must be logged in to PMAP before.

Can also be reached from Support > Ordering Query (Sales Admin Support Team)
sales support screen1

Checkpoint users:

Open a new case through Salesforce > in cases object and click new case (or through Opportunity cases) > fill in the necessary information and submit.

Can also be reached from Support> Ordering Query (Sales Admin Support Team)
sales support screen2

We don’t just understand your needs. We can also anticipate them.

With a full range of support programs for partners and customers, we are committed to helping you maximize your technology to gain a competitive advantage in your business.

View Support Programs

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