Home Page | Skip to Navigation | Skip to Content | Skip to Search | Skip to Footer

Check Point Enterprise Support Lifecycle Policy

Check Point's Enterprise Support Lifecycle policy outlines the product support guidelines for a product's lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices, thereby enabling Check Point customers to make more informed purchase, support and upgrade decisions.

All Check Point products (except third-party products sold by Check Point) are covered by this policy. Customers who are operating Check Point products under a valid Support & Maintenance Agreement are entitled to the benefits associated with this policy.

Check Point Enterprise Software Support Timeline

Check Point Appliance Support Timeline

Check Point IPSO Operating System Support Timeline

The tables below summarize recent End-of-Sale and End-of-Support announcements and will be updated from time to time.

Recent End-of-Sale Announcements:

ProductEnd of SaleEnd of SupportRecommended Successor ProductNotification 
21600 Appliance Oct 31 2014   21700 Appliance 24 Jul 2014
UTM-1 Edge Appliances 31 Dec 2014 May 2016 1100 Appliances 23 Jul 2014
Series 80 Appliance 31 Dec 2014 May 2016 1180 Appliance 23 Jul 2014
Safe@Office Appliances 31 Dec 2014 8 May 2016 600 Appliances 23 Jul 2014
Smart-1 5 Appliance 30 Sep 2014 30 Sep 2019 Smart-1 205 Appliance 28 May 2014
Smart-1 25 Appliance 30 Sep 2014 30 Sep 2019 Smart-1 225 Appliance 28 May 2014
Smart-1 50 Appliance 30 Sep 2014 30 Sep 2019 Smart-1 3050 Appliance 28 May 2014
Smart-1 150 Appliance 30 Sep 2014 30 Sep 2019 Smart-1 3150 Appliance 28 May 2014
Check Point GO (Abra) 31 Dec 2013 31 Dec 2018 Mobile Access Software Blade
Endpoint Security Media 
02 Oct 2013
IP 280 Appliance 31 Dec 2013 31 Dec 2018 4400 Appliance 03 Jun 2013
IP 290 Appliance 31 Dec 2013 31 Dec 2018 4600 Appliance 03 Jun 2013
IP 390 Appliance 31 Dec 2013 31 Dec 2018 4800 Appliance 03 Jun 2013
IP 560 Appliance 31 Dec 2013 31 Dec 2018 12200 Appliance 03 Jun 2013
IP 690 Appliance 31 Dec 2013 31 Dec 2018 12400 Appliance 03 Jun 2013
IP 1280 Appliance 31 Dec 2013 31 Dec 2018 12600 Appliance 03 Jun 2013
IP 2450 Appliance 31 Dec 2013 31 Dec 2018 21400 Appliance 03 Jun 2013
IPS-1 31 Jan 2013 31 Aug 2014 IPS Blade on appliance model of
choice
01 Jan 2013

 Click here for a list of IP SKU's being terminated.

Recent End of Support Milestones:

Appliance / ProductEnd of SaleEnd of SupportRecommended Successor Product
Appliances
IP 1220   31 Dec 2013 12600 Appliance
IP 1260   31 Dec 2013 12600 Appliance
IP 2250   31 Dec 2013 21400 Appliance
IP 2255   31 Dec 2013 21400 Appliance
IP VPN 50i   31 Dec 2013 IP 290
IP VPN 500i   31 Dec 2013 IP 1280
Software Products
Check Point VPN-1 Power VSX NGX R65   31 December 2013 Check Point VPN-1 Power VSX R76
Check Point R71   01 April 2014 Check Point R77
Check Point Endpoint Security R73 and Mac FDE 3.x   31 March 2014 Check Point Endpoint Security E80.50
Check Point VPN-1 Power VSX NGX R67   31 May 2014 Check Point VPN-1 Power VSX R76

* IP 260/265, 350/355/380/385, 710, 1220/1260, 2250/2255 will be supported with NGX R65 (IP265 with R62) until the Appliance EoS date or 6 months after an upgrade to R70/R71 will be available to the relevant appliance.

Software Support Lifecycle Policy Guidelines

Check Point is committed to providing support for all software products for a minimum of four (4) years, starting from the general availability date of the product's major version. 'General availability date' is defined as the date on which a product is officially made available for purchase.

In addition, Check Point aims to support a minimum of two major versions of all software products. Check Point usually ends support for a major product version only when:

  • The second subsequent major product version has been released, or
  • At least four (4) years have elapsed since the release of the major version in question

Appliance Support Lifecycle Guidelines

 
Appliance Support Lifecycle Diagram

Check Point provides a comprehensive support lifecycle for its appliances, including

  • Software/Operating System support -
    • The latest version of the software that was installed on the appliance is fully supported until 1 year after Successor Product Availability Date Announcement.
    • Maintenance releases/bug fixes are supplied until 3 years after Successor Product Availability Date Announcement. These fixes may require a software upgrade by the customer
    • Fixes and software upgrades will be  supplied until 5 years after Successor Product Availability Date Announcement to handle support issues. New software releases may require the purchase of hardware upgrades by the customer.
  • Technical Assistance
    • Full TAC support from the Check Point Technical Assistance centers is supplied until 5 years after Successor Product Availability Date Announcement
  • Hardware
    • Units and parts can be replaced via Check Point's RMA process. Check Point will provide same or similar parts or full unit replacement when needed.

Check Point reserves the right to modify this policy at any time; notifications regarding changes in policy will be posted on this page.