Check Point Enterprise Support Lifecycle Policy

Check Point's Enterprise Support Lifecycle policy outlines the product support guidelines for a product’s lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices, thereby enabling Check Point customers to make more informed purchase, support and upgrade decisions.

All Check Point products (except third-party products sold by Check Point) are covered by this policy. Customers who are operating Check Point products under a valid Support & Maintenance Agreement are entitled to the benefits associated with this policy.

Support Lifecycle Policy Guidelines
Check Point is committed to providing support for all products for a minimum of four (4) years, starting from the general availability date of the product's major version. "General availability date" is defined as the date on which a product is officially made available for purchase. See Check Point Products and Enterprise Support Periods.

In addition, Check Point aims to support a minimum of two major versions of all products. Check Point usually ends support for a major product version only when:

• The second subsequent major product version has been released, AND
• At least four (4) years have elapsed since the release of the major version in question

While the above is considered the minimum support period, Check Point usually supports product versions for longer periods. For example, Check Point VPN-1 NG was released in July 2001, and was supported through June 2007, a total of 6 years from the product's general availability date.

Check Point reserves the right to modify this policy at any time; notifications regarding changes in policy will be posted on this page.