Support Programs and Plans

Check Point Support programs and plans ensure you have immediate access to critical resources when you need them.

• Direct Enterprise SupportJust one contract delivers unlimited support for all your Check Point products, protecting your business and investment
• Collaborative Enterprise Support*Combines first-line support from your local Certified Collaborative Support Provider with full back-end support from Check Point.
• Appliance Support ProgramsRange of direct and indirect support levels: from Standard and Standard Onsite to Premium and Premium Onsite.
  • For support on IP Series HW purchased before Q3/09
  • For Safe@Office Support click here
  • For IAS Support
• Software License Agreement & Limited Hardware Warranty
• Support Lifecycle PolicyCheck Point's Enterprise Support Lifecycle policy outlines the product support guidelines for a product's lifecycle
• Purchase Support Create a customized quote and purchase support

*Available in EMEA and other select geographies