OPSEC SDK Support
General OPSEC Support Information
For the most up-to-date information on OPSEC API functionality across all Check Point products and our policies on OPSEC related support issues.
The OPSEC SDK Support program enables developers within the Check Point OPSEC Alliance to contact Check Point developers and technical support staff for assistance in working with the SDK. Through this program, developers building integrated applications will have access to the latest information on all the various APIs, protocols, and other means of interfacing with the Open Platform for Security. This support program has been designed to provide rapid and effective problem solving development issues for users of the OPSEC SDK.
|Web and Email Support||Yes||Yes||Yes|
|Phone Support||N/A||5 X 8||5 X 12|
|Response Time||48 hours||4 hours||4 hours|
|Option To Purchase Additional Incidents||N/A||Yes||Yes|
|Option To Purchase Additional Contacts||N/A||Yes||Yes|
*T-1 support is not renewable
For complete pricing on each of these options and additional information about the Certified Support Partner Program, Check Point partners should contact their local channel or account manager, or email.